Mention/Hashtag Chatter Groups

February 19, 2013

UPDATE Fri 31 May: I am excited to share that I have turned this project into an AppExchange app.  It will be released under a new company called Tapply.  The product will be called Chatter Mention More and will support mentioning groups and creating custom tags to reference records. Find out more here.

 

 

A few weeks back I shared a proof of concept video which I titled ‘Chatter Record Tagger, @mention records in Salesforce Chatter’.  What I didn’t make so obvious is that this works for Chatter Groups too.

An example could be a Sales Support Group where people post questions called ‘SalesSupport’.  When someone used the hashtag #salessupport from anywhere in chatter including an Opportunity they may need help with the post will also be posted in the ‘SalesSupport’ chatter group.

Will share a demo of how this works in the meantime here is the video showing how it works for other types of records like Accounts, Opportunities and Cases. Let me know your feedback and feature suggestions in the comments below, comments on youtube or on twitter @andymahood__c.

(please excuse the low production quality, this is just a proof of concept at this stage)

3 Responses to “Mention/Hashtag Chatter Groups”

  1. I am excited to share that I have turned this project into an AppExchange app. It will be released under a new company called Tapply. The product will be called Chatter Mention More and will support mentioning groups and creating custom tags to reference records. Find out at http://tapp.ly/chatter-mention-more/

  2. irdwins said

    What about the Chatter Mention More? It sounds interesting but I don’t find the reference anymore…

    • Andy Mahood said

      Unfortunately this project was de-prioritized as it looked like Salesforce would be releasing this functionality very soon. This does not appear to have happened. I will find out if such a feature is roadmapped by Salesforce, if not will investigate re-launching the project.

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